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Cultural Competence: A Pharmacy Perspective

University of Texas Health Science Center at San Antonio, Department of Family and Community Medicine, 7703 Floyd Curl Drive, San Antonio, Texas 78229

Jeri Sias, PharmD

University of Texas/El Paso and Austin, Cooperative Pharmacy Program, 1100 N. Stanton, Suite 301, El Paso, TX 79902

There is overwhelming evidence that disparities in the provision of health care exist between various groups of people. Pharmacists must be aware of these disparities and join the health workforce in closing the gap between people of different racial, ethnic, and cultural backgrounds. The role of the pharmacist has expanded, and this profession must embrace diversity to provide a higher quality of care to all patients. Cultural competence in health care is an ongoing process and starts with self-reflection. It incorporates the ability to recognize the unique needs of diverse gpopulations and the ability to adapt care accordingly. In addition to knowledge and skills, cultural competence requires a positive attitude that emphasizes respect across all cultures. While pharmacists have often lacked training in caring for diverse patients, learning a few basic concepts will assist them with their individual patient encounters. This article provides essential elements that will help pharmacists better understand cultural competence and apply this knowledge in pharmacy practice.

Key Words: Culture • cultural competence • pharmacy • disparities

Journal of Pharmacy Practice, Vol. 17, No. 3, 160-166 (2004)
DOI: 10.1177/0897190004264812


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